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Security Guard

PURPOSE:

Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbance's and threats to life and property. Maintain a safe and secure environment for guests, visitors and team members.

ESSENTIAL FUNCTIONS:

  • Foot patrol of the interior and  perimeter of the hotel to observe and identify potential security and safety risks of undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
  • Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
  • Handle undesired conduct, violations of hotel policy laws as warranted for the security and safety of hotel guests and employees.
  • Must be able to work nights.

JOB KNOWLEDGE, SKILL AND ABILITY

  • Thorough knowledge of the floor plans and layout of the building(s), function rooms and working knowledge of the city and surrounding area
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information
  • Anility to effectively listen, speak, read and write English clearly in order to ascertain and document important information
  • Ability to stand, walk and/r sit and continuously perform essential job functions for duration of shift
  • Hearing and visual ability to observe and detect signs of emergency situations

EXPERIENCE

Prior law enforcement, security or military experience preferred

 

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