View Our Website View All Jobs

Front Desk Agent

ESSENTIAL FUNCTIONS:

  • Immediately greet guest and offer to assist with their needs
  • Register and assign guests to hotel rooms
  • Establish method of payment and verify credit
  • Make and confirm reservations
  • Compute bill, collect payments and make change for guests
  • Respond to guest requests in a timely manner
  • Communicate effectively and clearly
  • Ensure over guest satisfaction
  • Perform other reasonable duties as requested by management

EDUCATION:

  • High School/GED required

SPECIFIC KNOWLEDGE, SKILL AND ABILITY :

  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
  • Ability to effectively deal with internal external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger
  • Ability to read, listen and communicate effectively in English both verbally and in writing.
  • Ability to access and accurately input information 

PHYSICAL REQUIREMENTS:

  • Sitting                               Occasional
  • Walking                            Constant
  • Standing                           Occasional
  • Climbing Stairs                 Occasional
  • Crouching                         Occasional
  • Bending                            Occasional
  • Stooping                           Occasional
  • Lifting & Carrying              Occasional
  • Reaching                          Constant
  • Grasping                           Constant
  • Talking                              Constant
  • Hearing                             Constant
  • Near Vision                       Constant
  • Far Vision                         Constant
  • Smell                                 Rare
  • Travel                                Rare

 

Applicants are welcome to apply in the Human Resource Department or email your resume to: CareersEdwardVillage@Hotel-Dearborn.com

 

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race
Veteran/Disability status